Orders ship within 48 hours. Delivery to the US typically takes 5–9 business days. Tracking is provided with every order.
Stillwell is a European-based brand. While we work hard to get your order to you as quickly as possible, international shipping can occasionally be affected by customs processing. In rare cases, delivery may take a few extra days. If your order is delayed, reach out to us — we'll track it down.
We offer a 30-day money back guarantee starting from the day your order arrives. If The Cloud isn't right for you, simply contact and we'll arrange your refund. No hassle, no complicated process.